Welcome to Shire Design, an interior hardware design and fabrication shop. Shire Design specializes in custom, hand made bath and kitchen hardware utilizing stainless steel, mild steel, and brass fittings coupled with a variety of hardwoods.
Full payment is required prior to production of your order. For orders $1,500 to $2,499 a 20% deposit is required prior to production with the remainder due prior to shipping. For orders $2,500 and over a 50% deposit is required prior to production with the remainder due prior to shipping.
Standard shipping method is via USPS 1-3 day priority. Confirmation and tracking number will be emailed upon shipping.
Shire Design does not offer shipping outside of the U.S. and Canada.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Please contact me if you have any problems with your order.
I hope you love your new custom hardware! If you aren't completely happy with it, I accept returns and exchanges as follows:
Returns and Exchanges accepted on a ONE TIME BASIS only.
PLEASE WRAP AND PACK THE ITEM(S) TIGHTLY AND SECURELY. If you re-use the shipping tube it came in, please make sure the item is wrapped and tightly packed in the tube with the plastic ends securely fastened to the tube. Loosely packed items will rub and scratch the brackets - rendering them unacceptable for a return or exchange.
Returns: Buyer pays for return shipping (in lieu of a $25.00 restocking charge). Please forward the tracking number when shipped. Item must be in its original, finished condition - no scratches or other damage. Refund will occur when item is received in satisfactory condition.
Exchanges: Buyer pays for return shipping of the original item (in lieu of a $25.00 restocking charge). Please forward the tracking number when shipped. Work will commence on new item only when a tracking number for the return item has been sent. The original (return) item must be in its original, finished condition with no damage. The new item will be shipped at no charge to the buyer after the original item is received and is in satisfactory condition.